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How rajaburma88 8 Protects Your Personal Data

At rajaburma88 8, we collect only the account data we need to run your session, process your deposits via DANA, OVO, GoPay or QRIS, and keep your withdrawals…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions securedYou may request data deletion anytimeNo data sold to third partiesRetention periods clearly defined
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rajaburma88 8 How rajaburma88 8 Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Data Team

If you have a question about what personal data we hold — or you want to correct, export or delete it — our support team handles privacy requests seven days a week between 08:00 and 23:00 WIB. You can reach us through the live-chat window in your account dashboard, by email at our official support address, or via the in-app help form. Players in Denpasar and across Indonesia receive responses within 24 hours for standard data requests.

Team online

Live Chat

Open the chat widget inside your account dashboard any day between 08:00 and 23:00 WIB. A privacy-team agent will confirm receipt of your data request within the same session.

Email Support

Send your data-access or deletion request to our support email address. We acknowledge all privacy emails within four business hours and aim to resolve them within 24 hours.

In-App Help Form

Navigate to Account Settings, then tap Help, then Privacy Request to submit a structured form. This path creates an automatic ticket number so you can track progress in real time.

DATA HANDLING PRACTICES

Six Ways We Keep Your Account Data Safe

Each practice below is part of day-to-day account operations at rajaburma88 8 — not a theoretical policy statement.

Encrypted Storage

All personal fields — name, email, linked payment channel — are stored with encryption at rest. This means a raw database extract cannot be read without the decryption key held separately by our security team.

Cookie Controls

We set only functional and security cookies by default. On your first visit a consent banner lets you accept or reject analytics cookies. Opting out does not affect your login or your QRIS deposit flow.

Payment Data Isolation

Your GoPay or DANA transaction records are stored in a separate environment from your game history. Neither dataset is accessible to the same internal team, reducing the risk of cross-referencing misuse.

Account Access Logs

Every login to your account — device type, approximate location, timestamp — is logged for 90 days. You can view the last 10 sessions inside Account Settings at any time to spot access you do not recognise.

Retention Schedule

Active account data is held for the duration of your membership plus 12 months after closure. Transaction records tied to OVO or QRIS payments are retained for the statutory audit period then deleted automatically.

Data Correction Rights

You may request a correction to any personal field we hold. Submit via live chat or the in-app form and we will update the record within 48 hours, then send a confirmation to your registered email address.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often from account holders in Indonesia about how their data is managed. Each answer reflects current practice at rajaburma88 8; if your situation is more specific, use the live-chat contact path described above to get a direct answer from our privacy team.

We collect your name, email address, phone number and the payment method you register — DANA, OVO, GoPay or QRIS. We also record your device type and login timestamps to protect your account from unauthorised access.

We do not sell your data. We share only the minimum required with payment processors like DANA or OVO to complete your transactions. Any third-party service provider we use is bound by a data-processing agreement that prohibits further sharing.

Your personal data is held while your account is active and for 12 months after closure. Payment transaction records — including QRIS and GoPay logs — are kept for the statutory audit period required by applicable rules, then deleted automatically.

Yes. Submit a data-access request via live chat or the in-app Help form under Account Settings. We will compile and deliver your data summary by email within five business days of verifying your identity.

Contact our support team through live chat between 08:00 and 23:00 WIB, or email us directly. After verifying your identity, we process deletion within 30 days and send written confirmation to your registered email address.

Only functional and security cookies are active by default. Analytics cookies require your consent via the banner shown on your first visit. Declining analytics cookies does not affect your account login, deposit flow or game access.

Your linked wallet identifiers are removed from active systems on account closure. A transaction reference is retained only for the statutory audit period that depends on local law, after which it is permanently deleted from our records.

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